Legal issues: The supervisor's responsibility

Benefits of having an open door policy

Hiring

Firing

Reviewing

Promoting

Knowing the right way to handle a request for promotion

Performance evaluation, giving constructive feedback and performance appraisals

Know what to do in case of a crisis

Know how to handle difficult people, or problem employees

Know how to prevent sexual harassment, or discrimination in the workplace

Being aware of possible substance abuse, or theft

Safety and O. S. H. A. Compliance